The Alex

Industry

Non-profit Health & Social Services

The Client

For almost 50 years, The Alex has been delivering accessible health and social solutions. With a full complement of health, housing, and community programs, the Alex is a hub of supports and outreach services for people who are experiencing poverty, trauma, social isolation, or health challenges, including addiction.

Implementation

The Alex implemented Marmot’s Student Loan Repayment Benefit to help employees with financial wellness.

  • Brian Gervais, Chief People Officer, The Alex

    "I met with one of our employees today – a RN in our Housing area that just finished paying off her student loan, thanks to the Marmot Benefits Student Loan Repayment Benefit program. She was absolutely thrilled!"

    -

    Brian Gervais
    Chief People Officer
    The Alex

Boosting Recruitment & Retention By Prioritizing Financial Wellness with Marmot Benefits

The Alex

Challenges

Canada’s non-profit sector faces critical workforce issues where high staff turnover and an aging workforce pose real risk to sustainability. Community- based NPOs face unique challenges in recruiting and retaining younger employees. Recognizing the need to support their team’s financial wellness, The Alex sought a solution specifically aimed at engaging younger employees and recent graduates that focussed on recruitment and retention of full-time and part-time health and medical professionals.

Solution

The Alex saw the Student Loan Repayment Benefit from Marmot as impactful incentive to recruit and retain younger health and medical professionals. The Marmot Student Loan Repayment Benefit offered a solution that:

  • Provided flexibility by allowing full-time and part-time salaried employees to allocate up to 5% of their employer matched RSP contributions to pay down federal and provincial student loans.

  • Continuous registration for new employee sign-ups.

Results

The program has delivered significant benefits for both The Alex and its employees, fostering a stronger work environment:

For Employees
  • With the Marmot Student Loan Benefit program, employees saved an average of more than $14,000 on their student loans through reduced principal and interest payments.

  • Significantly shorted loan repayment timelines, cutting them up to 76 months per employee.

  • Allowed employees to pay off their student loans up to 55% faster, improving their debt-to-income ratio and credit scores.

Projected Savings:

$14,000/employee

Average Repayment Reduction:

76 months

For The Alex
  • Enhanced ability to attract and retain younger employees in a competitive market.

  • Demonstrated commitment to part-time and full-time employee financial wellness through innovative benefits.

  • Achieved meaningful impact without increasing benefit costs.

  • Created a more engaged, focused, and happy workforce with reduced financial stress.

  • The overwhelming success of the Marmot Student Loan Repayment Benefit program has convinced The Alex to add-on the Marmot Mortgage Accelerator Benefit in 2025.

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